Landing Page Animator refund policy
Last updated: 1 October 2026
The short version. All sales are final. Please try the free plan first: it uses the same editor and the same animation engine as Pro. You can cancel at any time and you will not be charged again.
Try it before you pay
Without paying anything you can:
- use the full editor with a starter set of templates and effects;
- add your own pictures, change the words and the animation, and switch between Web and Mobile;
- export GIFs and PNGs (with a small watermark), so you can see the exact quality.
If something is unclear, ask us before you buy, not after. We reply to every question.
All sales are final
Pro unlocks immediately and all of it can be used, and exported, from the moment you pay. For that reason we do not give refunds for:
- change of mind, or deciding you no longer need it;
- not using Pro during a period you paid for;
- forgetting to cancel before a renewal;
- buying by mistake, or buying and exporting and then asking for the money back;
- features that were not in the plugin when you bought it (please check the free plan and this site first).
Cancel any time
Cancel from your Gumroad library (or email us and we will do it for you). You will not be charged again, and Pro stays on until the end of the period you have already paid for. Cancelling does not refund that period.
When we will put it right
These cases are narrow, but we will always honour them:
- You were charged twice for the same period: we refund the duplicate.
- You were charged after you had cancelled: we refund that renewal.
- Your key never worked and we cannot fix it within 7 days of you telling us.
Email sales01@profigma.com from the email address you bought with, within 30 days of the charge.
Before you decide something is broken
- Pro not unlocking? Paste the key again without spaces, and check you are online. The key is on your Gumroad receipt page and in your Gumroad library.
- Figma Motion export looks different? Figma Motion is a beta feature and does not carry over everything (for example blur or counting numbers). GIF and video exports show the exact animation.
- A picture looks cropped? Slots have fixed shapes. Turn on "Show image sizes on the design" to see the size each one needs, or use "Auto-match pictures to the best slot".
See Help & FAQ. We would much rather fix your problem.
Abuse
Buying Pro, exporting work, and then asking for a refund or starting a chargeback is not allowed. If that happens, the licence is disabled, and we will provide Gumroad or your bank with the licence activation and usage records.
Your statutory rights
Nothing in this policy takes away rights you have under the consumer law of your own country, and we do not try to exclude them. In some places (including the EU and UK), buyers of digital content can cancel within 14 days unless they agreed to immediate delivery and accepted that doing so ends that right. By activating Pro, you ask us to start the service immediately. Where such a right still applies to you, it takes precedence over this policy.
Payments are handled by Gumroad
Gumroad is the merchant of record for every purchase. Its terms apply to the payment alongside ours, and Gumroad may issue a refund under its own policies. Card issuers can also reverse charges. We say this so the position is clear.
Related
See the terms & conditions and the privacy policy.
Contact
ProFigma, Udupi, Karnataka, India. sales01@profigma.com